Human leadership
AI changed the rules. Now what?
Room 32
11 November 2026, 16:00–16:30
AI can write our content. It can review it. It can automate parts of the work we’ve been doing for years. But should we actually let it? I’ll share what happened when we moved AI from experiments to real workflows in a documentation team: what we changed, what surprised us, what didn’t work, and where human judgment still matters. No AI hype. No predictions about the end of technical writing. Just a practical look at what changes when AI becomes part of how a team actually works.
Veronica Cernea
Snyk
Veronica Cernea is a documentation leader focused on making complex products easier to understand, use, and maintain. She enjoys turning messy content ecosystems into clear structures, better workflows, and documentation that actually works for its users. She is passionate about content strategy, information architecture, and treating documentation as part of the product rather than an afterthought. She works closely with Product and Engineering teams to make documentation a more effective part of how technology is built and delivered. Her current focus also includes how AI is changing the way documentation teams work, collaborate, and define their role.
