Human leadership

Talking to Machines: What Linguists Already Know About Context, Meaning, and Skills

Room 32

11 November 2026, 16:30–17:00

"Can you fix it, it's broken again." What does it refer to? Linguists could easily answer this question long before machines could talk back. "Context engineering," AI "skills", and confident-but-wrong AI output aren't new problems - they're classic linguistic phenomena (deixis, presupposition, register, etc.) that the IT/AI industry is rediscovering under new names. Working across a Mediator/Generator paradigm split (i.e. AI as a directed assistant vs. AI producing output with minimal human touch) we'll discuss how the same ambiguous phrase resolves safely when a human is present to ask "which one?" and ships as a silent, costly mistake when no one is. The payoff is practical: a checklist you can use for spotting ambiguity in your own prompts and tickets, and a decades-old aerospace discipline - Controlled Natural Language, or Simplified Technical English - for writing instructions machines (and people) can't misread. This presentation is for developers, PMs, technical writers, and anyone writing docs, tickets, or prompts that AI will act on.

Sonia Pavlenko

Sonia Pavlenko

Ascom Mobile Solutions

Technical Writer, PhD in Philosophy, language expert and British Council examiner with over a decade of experience in the field. She is interested in information design that enhances usability and comprehension. Skilled in collaborating with developers, product managers and UX teams to produce content that bridges the gap between technical complexity and user understanding. Passionate about simplifying complexity and translating technical concepts into accessible content for diverse audiences.
Melania Duma

Melania Duma

UiPath

Senior Technical Writer at UiPath, PhD in Linguistics and British Council examiner. She is interested in helping development teams get their message across users and stakeholders in a clear, simplified manner. For the past 14 years, she has been working with CMS systems, XML editors, DITA, GitHub. She holds the tekom Expert Technical Writing certificate.